BC3030_WK1_Assignment_2017_V01 (1).docx - Question 1 0 out...

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Question 1 0 out of 2.5 points When using the indirect approach to deliver negative news, what does the message open with? Selected Answer: Reasons for the decision Question 2 2.5 out of 2.5 points Which part of the email often determines the audience's decision to read an email? Selected Answer: Subject line Question 3 2.5 out of 2.5 points The indirect approach to organize negative news messages should be used when ________. Selected Answer: the bad news will come as a shock to the audience Question 4 2.5 out of 2.5 points In the context of social networking, brand communities are ________. Selected Answer: a group of people that form an interest group around a specific product Question 5 2.5 out of 2.5 points When making a routine request, the body of your message should ________. Selected Answer: explain and justify your request Question 6 0 out of 2.5 points Communities of interest formed around a specific product are referred to as ______.
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