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Communication 1 The Crazy Mixed Up Interpersonal Communications of Rick Pavesich Rick Pavesich Walden University June 17, 2017 Interpersonal Communication
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Communication 2 No one has ever said that the events in my life would make a great movie. As a matter of fact, if they were to ever make them into a movie, the only ticket sold would probably be to me, and even I might not go. However, whether I saw it or not, I can assure you I would give it a great rating on Rotten Tomatoes. Though the events that have developed me might not be as interesting to others as they are to me, they are what make me unique. Several of these events apply directly to what I have learned in class. In this paper, I will chronicle some of these events and explain how they may have been handled in a different manner and thereby had better results or how the concepts of interpersonal communication helped me to achieve a positive outcome. The first of these events deals with the basic principles of interpersonal communications. Early on in my management career, I was faced with addressing an employee’s performance. I’d had to deal with this employee on other occasions, and they didn’t always go well. Knowing this, I asked a fellow manager to act as witness to our conversation. I asked Tim to join me in my office. When he walked in and saw the other manager his body stiffened and I knew from his body language that he was going to be resistant to anything that I had to discuss with him. In order to make the meeting as brief and painless as possible, I jumped straight into Tim’s performance issues. He listened silently for a little while and then started to argue with me. Try as I might, I couldn’t get him to understand what he had done wrong. As both of our tempers started to rise, Tim stood up, turned his back on me, and started to leave my office. That as the final straw for me, and I said to him “Tim, if you walk out of this office, I am going to jack you up!” I didn’t mean it as a violent threat, though he could have easily taken it as one. I meant that I was going to have to write him up, which is what I had been trying to avoid the whole time. At that point, Felicia, the manager I had to observe, stepped in and told us to both calm
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Communication 3 down and asked Tim to sit back down. He did, but if I hadn’t already lost him, I did with that comment. Interpersonal communication is irreversible. Those words, can never be taken back. They can never be unsaid. Julia Wood says it best when she states, “The fact that communication is irreversible reminds us that what we say and do matters. It has impact. Once we say something to another person, our words become part of the relationship” (Wood, 2016, p.29). I was a young manager at the time. Since then I have had to deal with several similar situations and I have learned that there are better ways to approach them. First, I should have tried to make Tim feel more comfortable about being in my office instead of just jumping straight into “what you did wrong”.
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  • Summer '17
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