Book Notes (3) - Chapter 14: Power and Politics2008-12-01...

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Chapter 14: Power and Politics 09:44 Power is natural process in any group or organization. A Definition of Power Power – A capacity that A has to influence the behavior of B so that B acts in accordance with A’s wishes. o Implies a potential that need not be actualized to be effective and a dependency relationship. o Power is capacity or potential. Dependency – B’s relationship to A when A possesses something that B requires. o Based on alternatives that B perceives and the importance that B places on the alternative(s) that A controls. A person can have power over you only if he/she controls something you desire. Contrasting Leadership and Power Differences: o Relates to goal compatibility. o Relates to the direction of influence. Power: o Does not require goal compatibility, merely dependence. o Research on power has tended to encompass a broader area and to focus on tactics for gaining compliance. Leadership: o Requires some congruence between the goals of the leader and those being led. o Focuses on downward influence on one’s followers.
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o Research emphasizes style. Bases of Power 2 General Groupings: o Formal o Personal Formal Power Based on an individual’s position in an organization. Can come from the ability to coerce or reward, or from formal authority. Coercive Power Coercive Power – A power base dependent on fear. One reacts to this power out of fear of the negative results that may occur if one failed to comply. At organizational level, A has coercive power over B if A can dismiss, suspend, or demote B, assuming that B values his/her job. Can come from withholding key information. Reward Power Reward Power – Compliance achieved based on the ability to distribute rewards that others view as valuable. People comply w/ the wishes or directives of another b/c doing so produces positive benefits. One who can distribute rewards that others view as valuable will have power over those others.
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Rewards can be financial (controlling pay rates, raises, and bonuses) or nonfinancial (recognition, promotions, interesting work assignments, friendly colleagues, preferred work shifts or sales territories). Legitimate Power Legitimate Power – The power a person receives as a result of his or her position in the formal hierarchy of an organization. Represents the formal authority to control and use organizational resources. Includes acceptance by members in an organization of the authority of a position. Personal Power Power that comes from an individual’s unique characteristics. 2 Bases of personal power: o Expertise o Respect and admiration of others. Expert Power
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This note was uploaded on 04/22/2009 for the course MKT 320F taught by Professor Miller during the Fall '08 term at University of Texas at Austin.

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Book Notes (3) - Chapter 14: Power and Politics2008-12-01...

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