Lecture Notes (1) - Chapter 1: Organizational Behavior...

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Unformatted text preview: Chapter 1: Organizational Behavior 17:26 Course Organization 1. Individual Behavior 2. Group/Team (dynamics or) behavior 3. Organizational (dynamics or) behavior Repeating Themes: o Globalization o Diversity o Ethics The World is Flat by Thomas L. Friedman Three Globalizations o 1492: Countries o 1800: Companies o 2000: Individuals What Managers Do Managers (or administrators) Individuals who achieve goals through other people. Managerial Activities: o Make decisions o Allocate resources o Direct activities of others to attain goals Management Functions: o Planning A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. o Organizing Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to who, and where decisions are to be made. o Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations. o Leading A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. Management Skills: o Technical Skills The ability to apply specialized knowledge or expertise. o Human Skills The ability to work with, understand, and motivate other people, both individually and in groups. o Conceptual Skills The mental ability to analyze and diagnose complex situations. *Mintzbergs Managerial Roles (Exhibit 1-1) * Effective Versus Successful Managerial Activities (Luthans) 1. Traditional Management o Decision making, planning, and controlling 2. Communication o Exchanging routine information and processing paperwork 3. Human Resource Management o Motivating, disciplining, managing conflict, staffing and training 4. Networking o Socializing, politicking, and interacting with others Successful Managers Get promoted rapidly up the chain of command. Effective Managers They get the job done. Organizational Behavior (OB) A field of study that investigated the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness. Complementing Intuition with Systematic Study Intuition Gut feelings about why I do what I do and what makes other tick. Systematic Study Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence....
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Lecture Notes (1) - Chapter 1: Organizational Behavior...

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