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Hi Mark Nice post. I really enjoy reading it. It's very creative and interesting post. I really agree with your concept. The concept which you arise is one of the fundamental and basic concepts in marketing strategy. Customer feedback is one of the major element which increases the loyalty of the customer. The customer which is loyal to the brand is those who remain with the brand for long. In order to make a customer loyal, it needs to satisfy the needs and requirement of the customer. The customer will be the loyal customer when it has the given the satisfaction. As the global competition is prevailing day by day at that moment to retain customers is one of the main things Hi Ayisha Nice post. I really enjoy reading your profile. It's very interesting and creative. I believe that environmental scan of the organization is based on four type of environmental involves in the organization political, environmental, technical and legal. The environmental system, of the organization, revolve around these major perspective. If these factors go for the organization
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