Chapter 4 - Chapter 4 Introduction 20% were pursuing erotic...

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Chapter 4 Introduction 20% were pursuing erotic thoughts or sexual fantasies 20% were reminiscing about something (they weren’t sure what they were thinking about) 20% were worrying about something or thinking lunch. 8% were pursing religious thoughts 20% were reportedly listening 12% were able to recall for the professor was talking about when the gun fired What is listening? Listening is to pay attention to sound or to hear something with thoughtful attention. Hearing is the physical process of sound waves bouncing off an eardrum. Receiving o Begins and ends with the first stage. o Highly selective process. o Tips for better critical listener Look at the speaker focus attention on the speaker Focus your attention on speaker’s verbal and nonverbal messages on what is said and what isn’t Avoid distraction Focus your attention on what the speaker is saying Rushing to judgment o Tick of their in their heads all the thing that are wrong with what the speaker is saying o Misses salient points of the presentation o Interpreting the speaker’s comments without necessarily hearing them Understanding o Speaker means grasping not only the thoughts that are expressed but also the emotional tone that accompanies these thoughts o Enhance understanding Relate the new information the speaker is giving to what you already know See the speaker’s message from the speaker’s point of view; avoid judging the message until you fully understand speaker intended Rephrase speaker’s ideas
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Chapter 4 - Chapter 4 Introduction 20% were pursuing erotic...

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