Team Two Final Paper.docx - RUNNING HEAD DELTA AIRLINES GROUP 3 Nova Southeastern University H Wayne Huizenga School of Business Entrepreneurship

RUNNING HEAD: DELTA AIRLINES GROUP 3 Nova Southeastern University H. Wayne Huizenga School of Business & Entrepreneurship Assignment for Course: HRM 5365 – Talent Management Submitted to: Dr. Anne Fiedler Submitted By: Anthony Franklin Raymond Freeman Jessica Dukes Widline Derosier Title of Assignment: Phase Four – Candidate Assessment CERTIFICATION OF AUTHORSHIP : I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student's Signature: Anthony Franklin, Raymond Freeman, Jessica Dukes, Widline Derosier Date of Submission: November 16, 2017

DELTA AIRLINES GROUP 3 2 Abstract

DELTA AIRLINES GROUP 3 3 Table of Contents Abstract ........................................................................................................................................... ii The History of Aviation ................................................................................................................... 2 Revenue & Financial Health of the Industry ................................................................................ 3 Airline Major Players ................................................................................................................... 4 Leading Airlines in 2016 – Revenue ............................................................................................ 4 Net profit of Commercial Airlines ............................................................................................... 4 Delta Air Lines Inc ........................................................................................................................... 5 History ........................................................................................................................................ 5 Mission and goals ....................................................................................................................... 5 Market share ............................................................................................................................... 6 Financial health ........................................................................................................................... 6 Corporate Talent Management Philosophy ................................................................................. 7 Other important factors .............................................................................................................. 7 American Airlines Group Inc ........................................................................................................... 8 History ........................................................................................................................................ 8 Mission and Goals ....................................................................................................................... 8 Market Share and Financial health ............................................................................................. 9 Corporate Talent Management Philosophy ................................................................................. 9 Current News ............................................................................................................................ 10 United Continental Airline ............................................................................................................ 11

DELTA AIRLINES GROUP 3 4 Job Posting .................................................................................................................................... 13 Job Description ............................................................................................................................. 13 Essential Competencies ................................................................................................................ 15 Create a Sourcing Plan .................................................................................................................. 19 Desirable Traits/Characteristics ................................................................................................. 19 Desirable Qualities .................................................................................................................... 19 Desirable Skills .......................................................................................................................... 20 External Sourcing Methods ....................................................................................................... 20 Recruiting Source Analysis ........................................................................................................ 20 Employer Branding ....................................................................................................................... 23 Job Rewards Matrix ...................................................................................................................... 25 Sourcing Plan ............................................................................................................................ 26 Creating a Sourcing Plan ........................................................................................................... 26 External Sourcing Methods ....................................................................................................... 26 Recruiting Source Analysis ........................................................................................................ 27 Recruiting Metrics ......................................................................................................................... 28 Assessment Goals ......................................................................................................................... 31 Assessment Plan ........................................................................................................................... 33 Assessment Chart ..................................................................................................................... 34 Examples of Situational Questions ............................................................................................ 35

DELTA AIRLINES GROUP 3 5 Examples of Behavioral Questions ............................................................................................ 35 Future Consideration .................................................................................................................... 36 Strategically Over-Qualified ...................................................................................................... 36 Skill and Abilities ....................................................................................................................... 37 References .................................................................................................................................... 41 Appendix ....................................................................................................................................... 44

DELTA AIRLINES GROUP 3 1 Phase One: The _______ Industry

DELTA AIRLINES GROUP 3 2 The History of Aviation The first airplane was created and flown by Wright brothers, Wilbur and Orville Wright. On December 17, 1903, the brothers made the breakthrough with a successful flight in Kitty Hawk, North Carolina. The brothers used stopwatches to time the flights. Due to fear of safety, airplane travel was not embraced in its early stages. The U.S airlines industry includes eleven mainline passenger airlines, three regional airlines and four freight carriers. The historic Wright brothers’ aircraft of 1903 is on permanent display at the National Air and Space Museum in Washington, D.C.