Team Two Final Paper.docx - RUNNING HEAD DELTA AIRLINES...

RUNNING HEAD: DELTA AIRLINES GROUP 3
Nova Southeastern University
H. Wayne Huizenga School
of Business & Entrepreneurship
Assignment for Course: HRM 5365 – Talent Management
Submitted to: Dr. Anne Fiedler
Submitted By: Anthony Franklin
Raymond Freeman
Jessica Dukes
Widline Derosier
Title of Assignment: Phase Four – Candidate Assessment
CERTIFICATION OF AUTHORSHIP : I certify that I am the author of this paper and that any
assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have
also cited any sources from which I used data, ideas or words, either quoted directly or
paraphrased. I also certify that this paper was prepared by me specifically for this course.
Student's Signature: Anthony Franklin, Raymond Freeman, Jessica Dukes, Widline Derosier
Date of Submission: November 16, 2017

DELTA AIRLINES GROUP 3 2
Abstract

DELTA AIRLINES GROUP 3 3
Table of Contents
Abstract ........................................................................................................................................... ii
The History of Aviation ................................................................................................................... 2
Revenue & Financial Health of the Industry ................................................................................ 3
Airline Major Players ................................................................................................................... 4
Leading Airlines in 2016 – Revenue ............................................................................................ 4
Net profit of Commercial Airlines ............................................................................................... 4
Delta Air Lines Inc ........................................................................................................................... 5
History ........................................................................................................................................ 5
Mission and goals ....................................................................................................................... 5
Market share ............................................................................................................................... 6
Financial health ........................................................................................................................... 6
Corporate Talent Management Philosophy ................................................................................. 7
Other important factors .............................................................................................................. 7
American Airlines Group Inc ........................................................................................................... 8
History ........................................................................................................................................ 8
Mission and Goals ....................................................................................................................... 8
Market Share and Financial health ............................................................................................. 9
Corporate Talent Management Philosophy ................................................................................. 9
Current News ............................................................................................................................ 10
United Continental Airline ............................................................................................................ 11

DELTA AIRLINES GROUP 3 4
Job Posting .................................................................................................................................... 13
Job Description ............................................................................................................................. 13
Essential Competencies ................................................................................................................ 15
Create a Sourcing Plan .................................................................................................................. 19
Desirable Traits/Characteristics ................................................................................................. 19
Desirable Qualities .................................................................................................................... 19
Desirable Skills .......................................................................................................................... 20
External Sourcing Methods ....................................................................................................... 20
Recruiting Source Analysis ........................................................................................................ 20
Employer Branding ....................................................................................................................... 23
Job Rewards Matrix ...................................................................................................................... 25
Sourcing Plan ............................................................................................................................ 26
Creating a Sourcing Plan ........................................................................................................... 26
External Sourcing Methods ....................................................................................................... 26
Recruiting Source Analysis ........................................................................................................ 27
Recruiting Metrics ......................................................................................................................... 28
Assessment Goals ......................................................................................................................... 31
Assessment Plan ........................................................................................................................... 33
Assessment Chart ..................................................................................................................... 34
Examples of Situational Questions ............................................................................................ 35

DELTA AIRLINES GROUP 3 5
Examples of Behavioral Questions ............................................................................................ 35
Future Consideration .................................................................................................................... 36
Strategically Over-Qualified ...................................................................................................... 36
Skill and Abilities ....................................................................................................................... 37
References .................................................................................................................................... 41
Appendix ....................................................................................................................................... 44

DELTA AIRLINES GROUP 3 1
Phase One: The _______ Industry

DELTA AIRLINES GROUP 3 2
The History of Aviation
The first airplane was created and flown by Wright brothers, Wilbur and Orville Wright.
On December 17, 1903, the brothers made the breakthrough with a successful flight in Kitty
Hawk, North Carolina. The brothers used stopwatches to time the flights. Due to fear of safety,
airplane travel was not embraced in its early stages. The U.S airlines industry includes eleven
mainline passenger airlines, three regional airlines and four freight carriers. The historic Wright
brothers’ aircraft of 1903 is on permanent display at the National Air and Space Museum in
Washington, D.C.