Dr. Lian Shao October 12, 2017 MGMT 490/407 Managing a Global Workforce Session 5: International Mobility and Managing Expatriate @ Solvay
Review - Ethics & CSR • Triple bottom line: People, Planet, Profit (Social, environmental, and economic sustainability Simultaneously) • Ethics in international management decisions: When in foreign countries, questions can arise regarding what is right and what is wrong (e.g., lobbying vs. buying) • Ethical dilemmas (e.g., Child labor, Usage of Pesticide) • Universalism vs. Relativism • Integrative Social Contract Theory (ISCT) – Middle ground • Corporate Social Responsibility (CSR) • Case: Apple and its suppliers The complexity of corporation social responsibility issues in cross-border, inter-organizational settings Role of media in CSR: Reputational capital, Reputational risk 2
Course Road Map Module I Context Module II HRM-Related Issues Module III Critical Skills -Social Institutions & Culture -SWOT, Entry Strategy, & Organizational Structure -Ethics & Corporate Social Responsibilities (CSR) ***Expatriate Management -Diversity Management -Women Expatriate -Compensation -Knowledge Management -Communication -Negotiation -Decision making -Team management Leadership 3
Agenda – Expatriate Management • Risks & Benefits of International Assignments • International Assignment: Selection Preparation & Training Assignment & Adjustment Repatriation • Case: International Mobility and Managing Expatriates @ Solvay Group 4
Risks & Benefits of Int’l Assignments Individual +Personal/professional experience (international network; fast- track career; differentiating from others) -Family disruption (spouse’s career; children education) -Risk of failure; no guarantee of opportunities upon return Organization +Skill transfer, talent development, and expertise to new areas +A corporate culture (transcends national boundaries) -Financial costs / Administrative needs -Expat’s failure / Tension between headquarters and host countries 5
International Assignment • Selection • Preparation & Training • Assignment & Adjustment • Repatriation (Return to one’s home country) 6
Selection • A two-way process of conversation between the organization and the individual (and family members) Individuals: benefits and risks, what they need to succeed and what hope to get from the experience Organization: benefits and risks, approach each assignment thoughtfully and strategically • Not all assignments required the same skills Country manager: focus on local market, play a key informational role between headquarters and local outposts Functional manager: identify and promote innovation and best practices, create informal networks across organizational boundaries 7
Selection – PCN, HCN, TCN Parent Country Nationals (PCN) +A superior level of control in a subsidiary +A foreign image (Sometimes such an image is desirable - foreign managers may be admired and thought of as “better” managers than local counterparts)
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