Chapter 11 Quiz.docx - Chapter 11 Quiz Question1 theory...

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Chapter 11 Quiz Question 1 _____ theory maintains that people's behavior is influenced largely by the consequences of their past behavior. Valence-expectancy Reinforcement Maslow's hierarchy of needs Herzberg's two-factor Question 2 According to Vroom's expectancy-valence theory, instrumentality is: the measure of impact of the Pygmalion effect. the measure of usefulness of an employee. the perceived probability that a promised reward will actually be received. the perceived likelihood that a behavior will lead to an outcome. Question 3 Susan, a manager at Biskin, clearly lays out the targets for her team members. She has high expectations of her team members. She constantly motivates them and keeps reinstating what the team members are capable for, which eventually leads to high performances. Which of the following indicates this relationship? The Pygmalion effect The Hawthorne effect The Galatea effect The placebo effect Question 4 Applied to a work situation, Maslow’s theory means a supervisor must: recognize that employees are only motivated by money. be aware of the current needs of particular employees. actively try to eliminate the Pygmalion effect. always use the piecework system for providing financial incentives.
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Question 5 Arax Group of Companies (AGC) has a group incentive plan for its employees.
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