Chapter 6 Quiz.docx - Chapter 6 Quiz Question1 In the...

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Chapter 6 Quiz Question 1 In the context of characteristics of effective controls, the controls should be _____, enabling supervisors to correct problems quickly enough to improve results. timely acceptab le economi cal flexible Question 2 The best response to problems related to standards is to make the performance standard: less challenging. less observable. more appropriate. more general. Question 3 In the context of controlling, a factor in an organization that is a barrier to improvement is known as a _____. sympt om threat varianc e proble m Question 4 In the control process, _____ define the acceptable quantity and quality of work. standa
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rds control s rules policies Question 5 Which of the following exemplifies concurrent control? A café supervisor trying to change employee behavior based on customer feedback A supervisor reviewing customer comments about service A production supervisor providing employees with guidelines about the detection of improperly functioning machinery A restaurant manager visiting the kitchen to see how work is progressing
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