CheatSheetExam1(revised)

CheatSheetExam1(revised) - Themes of Test: every individual...

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Themes of Test: every individual has a personality, perceptions, a behavior and values. The return share holder wealth is the #1 goal at the end of the day. The most important thing a manager does is leading. Empowerment is an important tool. You need to walk the talk. Bad things will come back to haunt you. Set plan for company, have good process and will get to toals. If you distrust people they will prove you right and vice versa. Cannot be too aggressive or too competitive. Competitive environment within is counterproductive, want good teamwork. Change is necessary, as is diversity because brings in new perspectives. Technology changes must be kept up with. Classifying Managers 1 st line (superv’s)-middle (directors)-top (C-suite) Management - coord wk activities so are completed eff Efficiency - not wasting resources; doing things right; get most output for least input (cut inventory levels, decr time to manufacture) Effectiveness - doing the right things; attaining org goals (cut costs, reduce equip installation) Effective Management High productivity, High job satisfaction Low absenteeism, Low turnover Organizational citizenship behaviors Functional Approach (Fayol) Plan: define goals, est strats, dev plans to coord Org: det tasks, who, how grouped, who reports Lead: motivate, influence, eff. Comm’n, conflict Controlling: monitor performance, take action Roles Approach (Mintzberg) 1. Interper: figurehead, leader (more imp for lower level managing), liason (symbolic) 2. Info: monitor, dissem, spokesperson 3. Decis: entrep, disturbance handler, resource allocator, negotiator (making choices) Skills Approach (Katz) Technical skills, Human skills, Conceptual skills Effectiveness vs. Successful (Luthans) Trad’l (decision making, plan, control) Comm (exch info, process paperwork) HR man (motivate, disc, man conflict, train) Networking (socialize, politicking, interact) Purpose of the firm Maximize Long-termShareholderWealth/value Characteristics of Organizations- ( deliberate arrangment of ppl to accomp spec purpose) Distinct purpose, deliberate structure, ppl CHAPTER 2-Man. Yesterday and Today Scientific Management (taylor) -theory: “one best way” for a job to be done- Right person on job w/ correct tools and equipment, Standardized method, provide economic incentives (concern w/ 1 st line) -pig iron exper; led to higher stand of living Scientific Management Gilbreth (early 1900s) Increasing productivity by reducing motion w/ microchronometer (bricklaying hand mvm) - How Do we use today? Use studies to increase productivity Hire the best qualified employees Design output-based incentives Task oriented as opposed to people oriented General Administrative Theorists (writer who dev gen theor of what man does & what constitures good man practice) Weber’s Ideal Bureaucracy- theor of auth (div of lab, auth hier, formal selec, formal rules, impersonality, career orientation) Henri Fayol (1916) 4 management functions
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CheatSheetExam1(revised) - Themes of Test: every individual...

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