PFCC tool.docx - Patient and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient and Family-Centered Care(PFCC

PFCC tool.docx - Patient and Family-Centered Care...

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Patient- and Family-Centered Care Organizational Self-Assessment Tool Elements of Hospital-Based Patient- and Family-Centered Care (PFCC) and Examples of Current Practice with Patient and Family (PF) Partnerships Domain Element Low to High Do not Know Leadership/ Operations Clear statement of commitment to Patient/Family partnerships 1 2 3 4 5 Explicit expectation, accountability, measurement of Patient Family Centered Care 1 2 3 4 5 Patient/Family inclusion in policy, procedure, program, guideline development, Governing Board activities 1 2 3 4 5 Mission, Vision, Values Patient Family Centered Care included in Mission, Values, and/or Core Values 1 2 3 4 5 Patient/ Family “friendly” Patient Bill of Rights and Responsibilities 1 2 3 4 5 Advisors Patient/Family serve on hospital committees 1 2 3 4 5 Patient/Family participate in quality and safety rounds 1 2 3 4 5 Patient and family advisory councils 1 2 3 4 5 Quality Improvement Patient/Family voice informs strategic/operational aims/goals 1 2 3 4 5
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