Chapter 1.pdf - Friday 12:55 AM Chapter 1 four functional roles of managers whats involved in each Mintzbergs classification of those roles skillsknow

Chapter 1: four functional roles of managers, what’s involved in each Mintzberg’s classification of those roles & skills— know what ’ s in each of the 3 categories: Interpersonal Roles: figurehead, leader, & liaison • -Figurehead: attend ceremonial and symbolic activities (symbol of organization) -leader: hiring, training and motivating employees -liaison: serve as coordinator or link among people, groups, or organizations Informational Roles: monitor, disseminator, & spokesperson • -monitor: seeks information that may be of value -disseminator: transmit relevant information back to others in workplace -spokesperson: relays information to people outside the organization (carries information and communicate it to others in a formal manner) Decisional Roles entrepreneur, disturbance handler, resource allocator, & negotiator • -entrepreneur: voluntary initiator of change -disturbance handler: handle problems such as strikes, copyright infringement, or problems in public relations or corporate image