Chapter 15.pdf - Friday 1:13 AM Chapter 15 determinants of individual performance in the workplace Motivation the desire to do the job Ability the

Chapter 15.pdf - Friday 1:13 AM Chapter 15 determinants of...

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Chapter 15: Motivation: the desire to do the job Ability: the capacity to do the job Work environment: the resources needed to do the job determinants of individual performance in the workplace Assumption: economic gain was the primary thing that motivated everyone Work is inherently unpleasant for most people Money they earn is important to employees than the nature of the job they are performing -> people could be expected to perform any kind of job if they were paid enough Traditional approach: Frederick W. Taylor Empathize the role of social processes in the workplace Assumption: employees want to feel useful and important Employees have strong social needs-> these needs are more important than money in motivating them Advise managers to make workers feel important and allow them a modicum of self- direction & self-control in carrying out routine activities Illusion of involvement and importance was expected to satisfy workers' basic social needs and result in higher motivation to perform Human relations approach Assumes that contributions themselves are valuable to both individuals and organizations Assumes that people want to contribute and are able to create genuine contributions Management's task: encourage participation and to create a work environment that makes full use of the human resources available Human resource approach historical perspectives on motivation Approach to motivation that tries to answer the question, What factor of factors motivate people? Deals with first part of motivation process: needs and need deficiencies Two widely known content perspectives on motivation: needs hierarchy and two- factor theory Maslow's hierarchy of needs Two best known are Maslow's hierarchy of needs and ERG theory Needs hierarchy approach: assume that people have different needs that can be arranged in a hierarchy of importance content perspective theories on motivation Friday, December 15, 2017 1:13 AM New Section 2 Page 1
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The ERG theory (Dr. Clayton Alderfer): suggest that people's needs are grouped into three possibly overlapping categories-existence, relatedness, and growth
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