Chapter 17.pdf - Friday 1:15 AM Chapter 17 forms of interpersonal communication advantages/disadvantages of oral communication advantages/disadvantages

Chapter 17.pdf - Friday 1:15 AM Chapter 17 forms of...

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Chapter 17: forms of interpersonal communication advantages/disadvantages of oral communication advantages/disadvantages of written communication Oral communication: face-to-face conversation, group discussions, telephone calls, and other circumstance in which the spoken word is used to transmit meaning Written communication: memos, letters, reports, notes, and other circumstances in which the written work is used to transmit meaning Oral communication Written communication Advantages Promotes prompt feedback & interchange in the form of verbal questions or agreement, fascial expressions, and gestures Very accurate Can be done with little preparation Provide permanent record Sender does not need pencil and paper, a printer or other equipment Can draft and revise before it is transmitted Disadvantag es Suffer from problems of inaccuracy They inhibit feedback and interchange Seldom time for a thoughtful, considered response or for introducing many new facts More difficult There no permanent record More time consuming types of communication networks The pattern through which the members of a group communicates Friday, December 15, 2017 1:15 AM New Section 2 Page 1
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In a sense, the wheel is the most centralized network: one person receives information and disseminates all information Y pattern: slightly less centralized- two people are close to the center The chain offers a more even flow of information among members, although two people interact with one other person Circle pattern: path is closed Everyone participates equally, and the group's leader, if there is one, is not likely to have excessive power All channel network: most decentralized, allows a free flow of information among all group members
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