Client Advocacy-accountability-values-Ethics.pptx - Client...

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Client Advocacy, AccountabilityValues & Ethics
Client Advocacy
About AdvocacyAdvocacy is protectingProtecting those that can’t protect themselvesAdvocate expresses, defends another’scauseClient advocate protects clientDefends client from harmRepresents clients needs, wishes to othersPositive experience for nurses and clients
Advocate’s RoleNavigate complex health care systemPenetrate bureaucracy, access resourcesProtect client’s rightsEducate clients about their rights, health care optionsProvide informationSupport client in making informed decisionsWork with clients who lack decision-making capacity
Effective AdvocacyBe assertiveRecognize rights, values of client, family cantake precedenceBe aware conflicts may ariseNurse and administrators, primary providersWork with community agencies, laypractitionersMay require political action
Developmental ConsiderationsAdvocate for safetyAssess, protect vulnerable clientsWomen, children, older adultsBe alert for signs of abuseRecognize victim will often deny abuseAdvocacyKeep safeEducate clients about optionsIdentify, help access resources
Advocacy in Home CareUnique concernsOperate on own personal valuesRevert to old habits at homeNoncompliance versus client autonomyLimited resourcesLack of client care servicesFinancial considerations
Empowering the ClientSupport and advocateClients and families facing difficult choicesLiving with results of choicesMutual respect, trust, confidence in othersEmpoweringcaring behavior of enablingEmpowering includes coaching, informingexplaining
Caring Behavior of EnablingFacilitating client’s passage through transitionsand unfamiliar eventsCoaching, informing, explaining, supporting,assisting, guiding, focusing, validatingMay involve substitutive careMay involve providing safe, effective environment
Four Dimensions of AdvocacyNurse maintains professional boundariesAvoid enabling pathological choicesFacilitate growth and developmentFour dimensions of advocacyBeing client advocateFollowing through or following upProviding resourcesGoing above and beyond
Educating ProvidersGap between rights of clientsTheory and practiceDirect care providers may feel threatenedExpansion of client rightsRegulations may hamper treatmentConfidentiality must be maintainedLocal, state, national advocacy programsMental illnessDisability
Professional and Public AdvocacyProfessional organizations advocate atState and national levelsFor profession of nursingFor members of organizationThose who benefit from servicesNurses in position to effect changeAdvocating for children and familiesDirected at helping child and familyMeet psychosocial needs of children

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Term
Spring
Professor
Nursing Faculty (mixed)

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