Chapter 10.doc - Chapter 10 Motivating and Rewarding...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 10: Motivating and Rewarding Employees Terms: Motivation – the willingness to exert high levels of effort to reach organizational goals, conditioned by the effort’s ability to satisfy some individual need (effort, organizational goals, needs) Need – in internal state that makes certain outcomes appear attractive Hierarchy of needs theory – Maslow’s theory that there is a hierarchy of five human needs: physiological, safety, social, esteem, and self-actualization; as each need becomes satisfied, the next need becomes dominant Theory X – McGregor’s term for the assumption that employees dislike work, are lazy, seek to avoid responsibility, and must be coerced to perform Theory Y – McGregor’s term for the assumption that employees are creative, seek responsibility, and can exercise self-direction Motivation-hygiene theory – Herzberg’s theory that intrinsic factors are related to job satisfaction and extrinsic factors are related to job dissatisfaction Hygiene factors – Herzberg’s term for factors, such as working conditions and salary, that, when adequate, may eliminate job dissatisfaction but do not necessarily increase job satisfaction Motivators – Herzberg’s term for factors, such as recognition and growth, that increase job satisfaction Three-needs theory – McClelland’s theory that the needs for achievement, power and affiliation are major motives in work Need for achievement – the drive to excel, to achieve in relation to a set of standards, and to strive to succeed Need for power – the need to make other behave in a way that they would not have behaved otherwise
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern