Chapter 11.doc - Leadership and Trust 1 CHAPTER 11...

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Leadership and Trust CHAPTER 11: LEADERSHIP AND TRUST TERMS Leaders – people who are able to influence others and possess managerial authority Trait theories of leaders – theories that isolate characteristics that differentiate leaders from nonleaders Behavioral theories of leadership – theories that isolate behaviors that differentiate effective leaders from ineffective leaders Autocratic style of leadership – term used to describe a leader who centralizes authority, dictates work methods, makes unilateral decisions, and limits employee participation Democratic style of leadership – term used to describe a leader who involves employees in decision making, delegates authority, encourages participation in deciding work methods and goals, and uses feedback to coach employees Laissez-faire style of leadership – term used o describe a leader who gives employee’s complete freedom to make decisions and to decide on work methods Initiating structure – extent to which a leader defines and structures his or her role and the roles of employees to attain goals Consideration – extent to which a leader has job relationships characterized by mutual trust, respect for employee’s ideas and regard for their feelings Employee oriented – term used to describe a leader who emphasizes interpersonal relations, takes a personal interest in the needs of employees, and accepts individual differences Production oriented – term used to describe a leader who emphasizes the technical or task aspects of a job, is concerned mainly with accomplishing tasks, and regards group members as a means to accomplishing goals Managerial grid – two-dimensional view of leadership style that is based on concern for people versus concern for production Least-preferred co-worker (LPC) – questionnaire that measures whether a person is task or relationship oriented Fiedler contingency leadership model – theory that effective group performance depends on the proper match between the leader’s style of interacting with employees and the degree to which the situation gives control and influence to the leader Path-goal theory – theory that it is a leader’s job to assist followers in attaining their goals and to provide the necessary direction and support Leader participation model – leadership theory that provides a sequential set of rules for determining the form and amount of participation a leader should exercise in decision making according to different types of situations Situational leadership theory (SL) – model of leadership behavior that reflects how a leader should adjust
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