Managing Emotional IntelligenceLisa Carver Moxie Consulting, Inc. [email protected]SESSION OBJECTIVES1.Define Emotional Intelligence (EI) and discuss importance. 2.Analyze the role of the brain in emotional intelligence. 3.Assess your emotional intelligence on the four EI dimensions. 4.Discuss the Goleman framework for EI and workplace application. 5.Implement a personal plan for strengthening your emotional intelligence. I WANT TO KNOW: Please list at least one thing you would like to know about emotional intelligence. Be specific. ________________________________________________________________________
2 1. WHAT IS THE DIFFERENCE BETWEEN IQ AND EQ? 2. THE ROLE OF THE BRAIN IN EMOTIONAL INTELLIGENCE 1.A person must have control over his/her emotions in order to utilize the rational, thinking part of the brain. 2.Our brains are more emotional than logical. 3.We “unlearn” old habits of thought, feeling and action that are deeply ingrained and integrate new ones. Such a process takes motivation, effort, time, support and sustained practice. 3. EMOTIONAL INTELLIGENCE QUIZ Please note: This questionnaire is by no means an exhaustive measure of your emotional intelligence both because of its length and the fact that it is self-scoring. For a more complete and accurate picture of emotional intelligence, various online assessments can be purchased.
3 The Quick Emotional Intelligence Self-Assessment *Adapted for the San Diego City College MESA Program Rank each statement as follows: 0 (Never) 1 (Rarely) 2( Sometimes) 3 (Often) 4 (Always) Emotional Awareness–Total : 0 1 2 3 4 My feelings are clear to me at any given moment.