effective listener - What Does it Mean to Be An Effective...

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What Does it Mean to Be An Effective Listener?
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What do we know about what makes a bad listener and a good listener? A. Barriers to effective listening Noise (semantic, psychological, or physiological) Message overload Message complexity Lack of training Preoccupation Listening gap (time difference between your mental ability to interpret words and the speed at which they arrive to your brain)
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B. Poor listening habits Selective listening Talkaholism Gap filling Defensive listening ambushing
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C. Styles of listening Preferred approach to listening People-centered Content-centered Action-centered Time-centered
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ACTIVE LISTENING A: That’s not bad; most people find they have to redo their first report. That’s the norm here B: You should be pleased that all you have to do is a simple rewrite. Peggy and Michael both had to completely redo their entire projects C: You have to rewrite that report you’ve worked on for the last three weeks? You should sound really angry and frustrated.
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This note was uploaded on 03/19/2008 for the course SPCM 1500 taught by Professor Emmelhainz during the Fall '07 term at University of Georgia Athens.

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effective listener - What Does it Mean to Be An Effective...

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