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1.The statement “I don’t care, whatever you want to do is fine with me” is most likely to be
uttered by a ____ leader? -Laissez faire 2.Which of the following statements regarding gender and group interaction is true? -women prefer more formal speech forms3.Which of the following statements about emotional labor is NOT true? - emotional labor can decrease turnover4. Which of the groups below may be classified as a secondary group? -SGA Committee on
improving Campus Parking5. Which of the following would NOT be considered a leader according to definitions presented in the text? -One member persuading another to sabotage a group goal6. A conflict management style that involves negotiation is also known as? -Compromise7. The great UCLA basketball coach John Wooden was able to motivate his players because of
his charisma and the high level of respect his players held in him. What type of power does this illustrate? -Referent Power8. Formal communication consists of all of the following EXCEPT: -The grapevine9. According to the textbook, conditions in the workplace that are sexually offensive or intimidating are known as: -Hostile10. The army is what type of organization? -Political
11.Which of the following is NOT an example of a group norm? - The leader has a very large vocabulary so she practically needs an interpreter for others to understand her12. Informal communication consists of all of the following EXCEPT: -Downward communication13. Which of the following is an implicit characteristic of group members? -Cognitive Paradigm14. Group problem solving is usually more effective? -when the process is systematic and
organized15. All of the following are needs fulfilled by primary groups EXCEPT: -Achievement16. Which of the following is NOT a general interviewing strategy? -Be prepared to discuss salary at your interview17. Which of the roles described below is more of an informal role than a formal role? -Kathleen’s role of “taskmaster” due to her ability to maintain focus and not be sidetracked by frivolity and side talk18. During an interview for a waitress job, Mr. Mitchell (the interviewer) asks Kelly (the interviewee) if she is married or has any children. This is a violation of? -Bona fide occupational qualification