BUSM4488 A2 MAC 9x123 - Management Across Cultures Auchan Nguyen Ho Tran Nguyen Assessment Overview Your team is to act as a consulting organisation

BUSM4488 A2 MAC 9x123 - Management Across Cultures Auchan...

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Management Across Cultures: Auchan Nguyen, Ho, Tran & Nguyen
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Assessment Overview: Your team is to act as a consulting organisation that specialises in intercultural management; provide expertise on how the organisation can better facilitate communication, management and effective interactions across borders with other organisations (suppliers, collaborators, subsidiary) or customers. Your team has been asked to improve the performance of the case study organisation or provide a solution to a problematic situation (such a situation may have been reported on in the press). You will create a 4000 word report outlining the background to the case, analysing the case (particularly from the perspective of intercultural management) and finally highlighting 4-5 key recommendations that you argue will improve the organisations performance in this area. Your research will analyse factors that have led to any issues or difficulties in the past, and provide a structured argument leading to recommendations for changes to practice in the future. Referencing of peer review materials is required to provide evidence for your claims and recommendations, and to inform your analysis and discussion throughout. In your team identify an organisation that could be used as the basis for a case study. As this course is Management Across Cultures, your organisation and case study has to have the potential to consider and apply several of the topics we have covered in class: aspects of global culture need to be linked to the study and central to your analysis and discussion. The case study organisation can be a private ‘for profit’ or ‘not for profit’ such as a non -governmental organisation (NGO). Examples could come from your own work-lives (maybe some of your team members work for a company that could form the basis of your case study) or from the literature (look up articles on cross-cultural management, global management, case studies etc.).
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Contents Executive Summary .......................................................... 1 Introduction ............................................................... 2 Case Study Organizations ................................................... 3 1. Wal-Mart ........................................................ 3 2. Emerson Electric ................................................ 4 3. Shell ........................................................... 4 Literature Reviews ......................................................... 5 1. Cross-Cultural Leadership ....................................... 5 Beliefs & Goals ........................................................ 5 Logic & Preferences .................................................... 6 2. Cross-Cultural Communications ................................... 7 3. Living & Working with Global Teams .............................. 9 Findings & Analysis ....................................................... 11 1. Wal-Mart ....................................................... 11 2. Emerson Electric ............................................... 12 3. Shell .......................................................... 12 Recommendations ........................................................... 14 Limitations ............................................................... 17 Conclusion ................................................................ 18 References ................................................................ 19 Appendices ................................................................ 22 Appendix A: Leadership Profiles of Cultural Clusters .............. 23
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Appendix B: Cultural Values as Predictors of CLT Leadership Dimensions ........................................................ 26 Appendix C: Cross-Cultural Communications between East and West ... 26 Appendix D: Hofs tede’s Cultural Dimensions of Vietnam, China, and United States ..................................................... 28 Appendix E: Hofstede’s Cultural Dimensions of Vietnam and Fran ce .. 29 Appendix F: Culture and Work Motivational Strategies .............. 30
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List of Figures Figure 1. Charismatic/Value-Based Leadership Dimension Scores for Each Culture Cluster . 23 Figure 2. Team Oriented Leadership Dimension Scores for Each Culture Cluster ........ 23 Figure 3. Participative Leadership Dimension Scores for Each Culture Cluster .......... 24 Figure 4. Humane-Oriented Leadership Dimension Scores for Each Culture Cluster
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  • Winter '16
  • Matthew McDonald
  • Wal-Mart, Shell, Cross-cultural Leadership, Cultural Values, Hofstede Cultural Dimensions, Cross-Cultural Communications, cultural shocks, motivational strategies, Emerson Electric, Living & Working Globally

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