BSBWOR501 Manage personal work priorities and professional development Task 1 By: Nadine Kriebel 21/11/2017 Job description: Waiter/ Waitress at Bavarian Beer Restaurant - Providing a friendly professional service to the customers of the restaurant with courteous manners - Presenting menus to customers and answering questions about menu items - Excellent knowledge about German food and drinks - Taking orders and serving food and beverages to customers at tables in dining establishment - Establishing and maintain effective working relationships with all staff Job procedure Start the restaurant procedure - Attend at work before the restaurant opens - Clean all the stuff (Glasses, cutlery, bottle of water) - Make sure all the tables and floor are clean Serving customers procedure - Take a customer to a table when they come in and give them a menu - Check if they need anything special - Take order for food and beverages - Serving the food and drinks - Always be on the lookout if your guests would need anything else - Clearing of the plates when their empty - Organising the bill to the customer after request
Business goals - To become the premier venues in Sydney that offers beer and food. - To grow as a business, being recognisable as one of the best venues in Australia. - To promote the Bavarian culture in the same way it is celebrated in Germany, with stylish establishments serving up pure beer and fine bavarian/ german food. - To increase the general KPI Business Objectives • To be a profitable and sustainable enterprise.
- Three '17