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Chapter 11 - CHAPTER 11 HUMAN RESOURCE MANAGEMENT Human...

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C HAPTER  11: H UMAN  R ESOURCE  M ANAGEMENT Human resource management-  the process of determining human resource needs and then recruiting,  selecting,   developing,   motivating,   evaluating,   compensating,   and   scheduling   employees   to   achieve  organizational goals H UMAN  R ESOURCE   MANAGEMENT Organizational Goals: - Human resource management - Recruitment - Selection - Training and development - Motivation - Evaluation - Compensation and benefits - Scheduling - Employee-union relations - Career management H UMAN  R ESOURCE  C HALLENGE Challenges in the human resource area: - Shortages in people trained to work in the growth areas of the future - Huge population of skilled and unskilled workers  - Complex set of laws and regulations involving hiring, safety, unionization, and equal pay D ETERMINING  Y OUR  H UMAN  R ESOURCE  N EEDS 1) Preparing a human resource inventory of the organiziation’s employees
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a. This inventory should include ages, names, education, capabilities 2) Preparing a job analysis a. Job analysis-  a study of what is done by employees who hold various job titles b. Job description-  a summary of the objectives of a job, the type of work to be done, the  responsibilities and duties, the working conditions, and the relationship of the job to other  functions c. job specifications-  a written summary of the minimum qualifications required of workers  to do a particular job 3) Assessing future human resource demand a. Because technology changes rapidly, training programs must be started long before the  need is apparent  4) Assessing future supply a. The labor force is constantly shifting: getting older, becoming more technically oriented,  attracting more women, etc. 5) Establishing a strategic plan a. The   plan   must   address   recruiting,   selecting,   training   and   developing,   appraising,  compensating  and scheduling the labor force R ECRUITING  E MPLOYEES   FROM   A  D IVERSE  P OPULATION Recruitment-  the set of activities used to obtain a sufficient number of the right people at the right time Recruiting has become very difficult: - Some organizations have policies that demand promotions from within, operate under union  regulations, or offer low wages which makes recruiting and keeping employees difficult or subject  to outside influence and restrictions - The emphasis on corporate culture, teamwork, and participative management makes it important  to   hire   people   who   not   only   are   skilled   but   also   fit   in   the   culture   and   leadership   style   of  organization S ELECTING  E MPLOYEES   WHO   WILL   BE  P RODUCTIVE
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Selection-
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