Chapter 11 - C HAPTER 11: H UMAN R ESOURCE M ANAGEMENT...

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Unformatted text preview: C HAPTER 11: H UMAN R ESOURCE M ANAGEMENT Human resource management- the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals H UMAN R ESOURCE MANAGEMENT Organizational Goals:- Human resource management- Recruitment- Selection- Training and development- Motivation- Evaluation- Compensation and benefits- Scheduling- Employee-union relations- Career management H UMAN R ESOURCE C HALLENGE Challenges in the human resource area:- Shortages in people trained to work in the growth areas of the future- Huge population of skilled and unskilled workers - Complex set of laws and regulations involving hiring, safety, unionization, and equal pay D ETERMINING Y OUR H UMAN R ESOURCE N EEDS 1) Preparing a human resource inventory of the organiziations employees a. This inventory should include ages, names, education, capabilities 2) Preparing a job analysis a. Job analysis- a study of what is done by employees who hold various job titles b. Job description- a summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions c. job specifications- a written summary of the minimum qualifications required of workers to do a particular job 3) Assessing future human resource demand a. Because technology changes rapidly, training programs must be started long before the need is apparent 4) Assessing future supply a. The labor force is constantly shifting: getting older, becoming more technically oriented, attracting more women, etc. 5) Establishing a strategic plan a. The plan must address recruiting, selecting, training and developing, appraising, compensating and scheduling the labor force R ECRUITING E MPLOYEES FROM A D IVERSE P OPULATION Recruitment- the set of activities used to obtain a sufficient number of the right people at the right time Recruiting has become very difficult:- Some organizations have policies that demand promotions from within, operate under union regulations, or offer low wages which makes recruiting and keeping employees difficult or subject to outside influence and restrictions- The emphasis on corporate culture, teamwork, and participative management makes it important to hire people who not only are skilled but also fit in the culture and leadership style of organization S ELECTING E MPLOYEES WHO WILL BE P RODUCTIVE Selection- the process of gathering information and deciding who should be hired, under legal guidelines,...
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This note was uploaded on 03/20/2008 for the course BINT 101 taught by Professor Lifton during the Fall '07 term at Ithaca College.

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Chapter 11 - C HAPTER 11: H UMAN R ESOURCE M ANAGEMENT...

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