Connie Cheung
9/26/07
World of Business Notes
Distribution and Promotion (Pg 404-423)
The Emergence of Marketing Intermediaries
Marketing intermediaries-
Organizations that assist in moving goods and services from
producers to industrial and consumer users
Channel of distribution-
a whole set of marketing intermediaries, such as wholesalers and
retailers that join together to transport and store goods in their path from producers to
consumers
Agents/brokers-
Marketing intermediaries who bring buyers and sellers together and assist in
negotiating an exchange but don’t take title to the goods
Why Marketing needs Intermediaries
Intermediaries perform certain marketing tasks—such as transporting, storing, selling,
advertising, and relationship building—faster and cheaper than most manufacturers would
How Intermediaries create exchange efficiency
Marketers say that intermediaries add
value
and that the
value greatly exceeds the cost
The Utilities Created by Intermediaries
Utility-
In economics, the want-satisfying ability, or value, that organizations add to goods or
services when the products are made more useful or accessible to consumers than they were
before
Form utility-
has been provided by producers rather than by intermediaries
Time utility-
adding value to products by making them available when they’re needed
Place utility-
adding values to products by having them where people want them
Possession utility-
doing whatever is necessary to transfer ownership from one party to
another, including providing credit, delivery, installation, guarantees, and follow-up service
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Information utility-
adding value to products by opening two-way flows of information between

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- Fall '07
- Lifton
- Marketing, Supply Chain Management, Sales, producer, Distribution system
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