bonus chapter B

bonus chapter B - BONUS CHAPTER B THE ROLE OF INFORMATION...

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B ONUS  C HAPTER  B T HE  R OLE   OF  I NFORMATION  T ECHNOLOGY Data processing (DP)-  name for business technology in the  1970s; included technology that supported  an existing business and was primarily used to improve the flow of financial information Information systems (IS) –   technology that helps companies do business; includes such tools as  automated teller machines (ATMs) and voice mail Information technology (IT)-    technology that helps companies change business by allowing them to  use new methods H OW  I NFORMATION  T ECHNOLOGY  C HANGES  B USINESS Virtualization-   accessibility through technology that allows business to be conducted independent of  location M OVING   FROM  I NFORMATION   TOWARD  K NOWLEDGE   AND  B USINESS  I NTELLIGENCE Knowledge-  information charged with enough intelligence to make it relevant and useful  Business intelligence (BI)-  any of a variety of software applications that analyze an organization’s raw  data and take out useful insights from it T YPES   OF  I NFORMATION Business process information-  this includes all transaction data gathered at the point of sale as well as  information gained through operations such as enterprise resource planning, supply chain management,  and customer relationship management systems Physical-world observations-  These observations result from the use of radio frequency identification  (RFID) devices, miniature cameras, wireless access, global positioning systems, and sensor technology
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bonus chapter B - BONUS CHAPTER B THE ROLE OF INFORMATION...

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