chap 3 quiz.docx

chap 3 quiz.docx - Question 1 1 out of 1 points A(n plan is...

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Question 1 1 out of 1 points A(n) _______ plan is a long term planning tool used for viewing a business and the environment in which it operates at a high level and in general terms. Answer s: strategic tactical operational contingency Question 2 1 out of 1 points A(n) _______ describes the desired performance of specific departments of the business, such as marketing, production and so on. Answer s: mission statement business level goal function level goal strategy Question 3 1 out of 1 points An explanation of the purpose, scope and direction of an organization is in its _______. Answer s: competitive analysis SWOT analysis strategic plan mission statement Question 4 1 out of 1 points NAFTA, foreign trade agreements and Sarbanes-Oxley are part of the _______ environment. Answer s: economic legal / regulatory sociocultural technological
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competitive Question 5 1 out of 1 points According to the text, the last step of the strategic planning process is _______.
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