Midterm Study Guide

Midterm Study Guide - Easy-to-discuss RISKS Technostress...

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Easy-to-discuss RISKS : Technostress – the fact that some ppl aren’t comfortable w/technology so dealing w/it might be stressful/overwhelming. Multitasking - appears to be doing multiple things at the same time, but really just rapidly switching among tasks; you lose time switching.Quality of output and depth of thought deteriorate as you attend to more tasks; some tasks we can do at same time but generally less effective. Sidetracking - everything unproductive that ppl do at the comp, called cyberslacking, reading e-mail,searches,etc. Kling Analogy – compares the computer to the automobile, first viewed as a clean technology(didn’t forsee that cars would cause pollution) suggests we don’t know the drawbacks to tech yet (such as: won’t be able to keep up with the amt of ppl and info on internet).We are incapable of identifying sideeffects so we tend to focus on the benefits b/c it’s easy to ID and we want to see it.Just as ppl became dependent on cars (work, to get in from suburbs) so they didn’t see neg side, ppl are now becoming dependent on computers (virtual offices) Unintentional Side effects. We have an ethical responsibility to try to look at consequences. Luddites- pple who don’t like tech; Neo-luddites- those who do like techn "Multitasking Generation"- younger generation (generation m) have huge increase on multitasking with gadgets (IM, itunes, hw, movies), has reduced family interpersonal communication, basically generation m needs to "occasionally slow down, unplug and take time to think about something for a while" "driven to distraction"- the variety of technology has made it impossible to not be distracted, cite having "an estimate of an interruption every three minutes", while technology started to make things more efficient and run more smoothly, actually just interrupting and making things counterproductive "you there, at the computer: Pay Attention"- "potential distractions while seated at a computer are not only ever-present but very enticing", harder to focus now! (exp- emails constantly interrupting the "cognitive flow") comp creates constant distraction. "Your call should be important to Us, but it's not"- example of technostress, waiting on "voicemail hell", Mr. English started Get Human to "change the face of customer service" "Get Healthy from Inside-Out "- a way to face technostress, they focused on the "mind, thought, conciousness" to help us slow down and manage stress " In the Classroom"- focuses on the quieting of mind, need for mindfulness in this high stress world, another way to face technostress Role of Ethics : framework to evaluate and reason; philosophical study of morality (our own personal study of what’s right and wrong); ethical issues must be voluntary and related to morality; fundamental purpose of morality is to advance the common good (core values are life, happiness, and the ability to accomplish goals). Ethical dilemmas -apparent conflict btwn moral imperatives-new technologies can open up new social problems & ethical dilemmas. Conceptual muddles-
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Midterm Study Guide - Easy-to-discuss RISKS Technostress...

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