Chapter 15 http://hdl.handle.net/10919/70961 1Download the original source of this chapter at: http://open.bccampus.ca Chapter 15 Hospitality & Tourism Learning Objectives 1)Understand what tourism is: definition, components, and importance. 2)Understand the economic, social and environmental benefits and costs of tourism. 3)Define hospitality and the pineapple tradition. 4)Identify the types of hotel categories and how they are determined. 5)Understand the structure of hospitality operations and career ladders. 6)Examine the different categories of food service operations. 7)Understand the different types of events, meetings and conventions.
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