OL-342 4-2 Journal Individual Perceptions.docx - 4-2 Journal Individual Perceptions When dealing with conflicts in the work place as a manager I believe

OL-342 4-2 Journal Individual Perceptions.docx - 4-2...

This preview shows page 1 out of 1 page.

4-2 Journal: Individual Perceptions When dealing with conflicts in the work place as a manager I believe understanding individual perceptions is crucial. It is known that people have different perspectives of similar situations, which typically leads to conflict. As a leader in an organization to manage conflict I would want to first of all confirm that the individuals involved in the conflict are even disputing the same thing. It would also be important to communicate the objectives involved with the conflicting individuals which could satisfy the parties to avoid the conflict. As I read in this week’s reading, “Surfacing objectives requires communication.” It is suggested that more communication will provide more chance of defining objectives so that people do not conflict with each other. But to keep in mind that over communicating can create confusion and have a negative effect on conflict. It is a balance of understanding perceptions and communicating the correct information.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture