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Karriem MooreProjectDeliverable 4: The Organization’s Response to ChangeDecember 2, 2017
Responsiveness to change is a critical aspect of organizational management. It means putting the necessary processes, mechanisms, and resources in place to guide the organization and its people to successfully embrace change as a driver for success. While change is unique to organizations and individuals, research shows that there are specific actions that can be done to achieve high levels of responsiveness to change. This deliverable highlights how best the CEO ofWal-Mart will position his organization to be responsive to change and take advantage of the strategies that were recommended. How to position Wal-Mart to be responsive to change for the better of the products. The retail industry is extremely competitive and very dynamic. Various external and internal factors necessitate the need for industry players to be responsive to change. To position Wal-Mart, it is imperative for the CEO to understand that change is a multifaceted aspect and that its success is influenced by various factors. An important step that the CEO should take to remain responsive to change is to identify and address all soft and hard elements of change. By definition, hard elements of change encompass the various aspects of organizational management that are crucial to the successful implementation of change processes. Hard elements of change bear three important characteristics. First, they can be quantified in some ways. Secondly, they can be communicated to all stakeholders. Third, organizations are capable of influencing the hard elements of change to achieve desired objectives. The most important hard elements that the Wal-Mart CEO will have to address to make his organization more responsive to change include financial resources and staff training.Soft elements of change refer to the various issues that influence the change process but which on their own are not sufficient to guarantee a successful response to change.
This means that soft elements of change do not have a direct influence on the change process andmust therefore be addressed alongside hard elements. The main soft elements that must be addressed to make Wal-Mart more responsive to change include culture, employee motivation, and leadership.