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Lecture 2 - Communication In Health Care Unit I Lecture 2...

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Communication In Health Care Unit I Lecture 2
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Barriers to Effective Communication Health Professional Health Professional Family Member Patient Role Stress Lack of Interprofessional Understanding Autonomy Limited Contact Information management Family role disruption Closed communication Role uncertainty Responsibility conflicts Power differences Unshared meanings
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Health Professional Health Professional Client Significant Others Health Transactions Communication Variables Communication Variables Health Care Contexts HEALTH COMMUNICATION MODEL
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Comparisons Between Social and Therapeutic Helping Relationships Helping as Social 1. May be an intimate or personal act 2. Helper uses a wide variety of resources 3. Relationship does not allow participants to realize personal goals 4. Can result in continued interdependence or self dependence
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Comparisons Between Social and Therapeutic Helping Relationships Helping as Therapeutic 1.Is a personal but not intimate act. 2.Helper uses specialized, professional skills. 3.Relationship allows participants to realize personal goals (should foster constructive dependence). 4.Should result in self dependence: dignity is maintained through professionalism.
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The Health Care Interview The health care interview is an intentional, serious, focused conversation which involves questions and answers, with the goal of sharing information or facilitating therapeutic outcomes.
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