Lab - Technician Resources In this lab, you will use the Internet to find resources for a specific computer component. Search online for resources that can help you troubleshoot the component. In the table below, list at least one website for each of the following types of resources: FAQs, manuals, troubleshooting/help site, and blogs. Give a brief description of the content on the site. Be prepared to discuss the usefulness of the resources you found. Component to research : Hard Drives_____________________________________ © 2018 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1 of 4
IT Essentials Chapter 11 - Lab Type of Resource Website address FAQ’s When troubleshooting, people normally ask A lot of Frequently Asked Questions or, “FAQ’s” you could say. But the website Segate helps answer those tough questions about troubleshooting components like Hard Drives. They say things such as: 1. Power off the computer 2. Open the computer case and remove the data cable from the hard drive. This will stop any power saving commands from being sent. 3. Turn on the system. Check to see if the hard drive is spinning. If you touch the side of the drive you should feel a slight vibration. If you do not hear or feel the hard drive spinning, the drive did not start.
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