Case Study-Keep Patients Waiting (1) (1) (1).docx

Case Study-Keep Patients Waiting (1) (1) (1).docx - Keep...

This preview shows page 1 - 5 out of 8 pages.

Keep Patients Waiting? Not in My Office 1 Case 15: Keep Patients Waiting? Not in My Office Jaleesa McBride Professor Pamela L. Payne-Powell Webster University 12/22/17
Image of page 1
Keep Patients Waiting? Not in My Office 2 Abstract It is believed that choosing an appropriate leadership style can influence and ensure the growth of both the organization and employees. This study will investigate the effect leadership styles practiced within an organization have on employee performance. The purpose is to understand how different leadership style effects employee performance. This study is important due to it measuring the best leadership style needed to increase employee performance within organizations. The aim is to explore the impact of leadership styles on employee performance. The focus is to determine if a leadership style has any impact on the performance of an employee within an organization.
Image of page 2
Keep Patients Waiting? Not in My Office 3 Table of Contents Abstract 2 Introduction 4 Method 10 Results/Discussion 11 Reference 12
Image of page 3
Keep Patients Waiting? Not in My Office 4 Introduction Patient wait time has always been an issue in some offices. Although the wait times are not as bad as the ER, patients still become upset with the wait times. The issue remains that there is a supply and demand problem within the areas of healthcare. In today’s society, healthcare providers are being challenged to adapt to changes in patients need to remain competitive (Hill & Joonas, 2005). Patients that come to their schedule appointments on time are sometimes forces to wait due to the provider getting behind schedule. Providers tend to struggle with this due to them wanting to see as many patients as possible in a day. The delay tends to cause the patient to get upset and then some will look for a new provider hoping to find one that tends to stay on schedule better than their current provider. Providers must be able to balance both scheduled and emergency/walk in patients. Not finding balance can cause a provider to become behind and not able to catch up for the remainder of the day. Allotting enough time for each patient to be seen will assist provider in not getting behind.
Image of page 4

Want to read all 8 pages?

Image of page 5

Want to read all 8 pages?

You've reached the end of your free preview.

Want to read all 8 pages?

  • Spring '12
  • aghbatutu

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern