quiz\u9898\u76ee\uff08\u5168\uff09.docx - Quiz 1 open book(HOTS 1 If our hotel planned to be a 2-star hotel which weekday room rate is most appropriate $70 2 Our hotel

quizu9898u76eeuff08u5168uff09.docx - Quiz 1 open...

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Quiz 1 open book (HOTS)1.If our hotel planned to be a 2-star hotel, which weekday room rate is most appropriate?2.Our hotel will go bankrupt when our cash at bank balance reaches: 3.Where is our hotel located?Seaside resort4.Which menu type is most appropriate for a 3-star hotel?6.Your management team must decide on a meal selling price. This average meal price is for:5.Which of the following reports will assist in calculating the correct number of staff to employ?A.DinnerB.Breakfast and roomC.Lunch D.BreakfastE.Lunch and dinner7.Which of the following advertising mediums is the most effective for Weekday rooms?PR agency8.If our hotel planned to be a 4-star hotel, which weekend room rate is most appropriate?9.The Marketing & Sales Manager’s responsibility is to:
10.If you decide to sack (terminate the employment of) staff, what is the most important possible outcome?A reduction in service quality11.Which of the following advertising mediums is the most effective for beverage/liquor?12.If you have 12 full time staff, and one staff member leaves in the month of July, what is your turnover rate for the month of July?A.75%B.16.67%C.12%D.50%E.100% (12除以12乘以100%)13.If your hotel wants to get EMAS accreditation, which of the following EMS options must be installed?14.Currently your hotel has 10 hotel service staff, 6 front desk staff and 11 food and beverage staff. How many department heads are required?315.Rates of pay are important for staff satisfaction. Which rate of pay is most appropriate fora 4-star hotel?

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