BUS 335 Test 2 - BUS 335 Test 2 Chapter 6 Maslow Theory...

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BUS 335 Test 2 Chapter 6 Maslow Theory - details of needs and what research says Hierarchy of Needs Theory : 5 needs (physiological, safety, social, esteem, and self- actualization) as each need is met the next becomes dominant. Self-Actualization : the drive to become what one is capable of becoming Physiological and safety are met externally while social, esteem, and self- actualization are satisfied internally. Theory X&Y -2 questions - mostly definition Theory X - Managers see workers as having little ambition disliking work and avoiding responsibility Theory Y- Managers see workers as self-directed, enjoying work, and accepting responsibility Herzberg's 2 Factor Theory - know motivators and hygiene factors, intrinsic & extrinsic, Herzberg’s 2 factor theory : Satisfaction and Dissatisfaction are not opposite ends of the same thing (slides 7, 8, & 9) o Motivators : Intrinsic and related to satisfaction (Achievement, Responsibility, Growth) o Hygiene Factors : Extrinsic and Related to dissatisfaction (Salary, Work Conditions, Company Policies) Goal setting theory - characteristics of good goals and how this theory works Goal Setting Theory (Edwin Locke): specific and difficulty goals, with self-generated feedback, lead to higher performance; the relationship between goals and performance will depend on goal commitment( “I want to do it” & “I can do it”, task characteristics (simple, well-learned), national culture Slide 21 MBO - advantages, disadvantages, problems, how it works Management by Objectives (MBO): A program that encompasses specific goals participative set, for an explicit time period, with feedback on goals progress (goal specificity, participative decision making, an explicit time period, performance feedback). o Why MBOs fail: unrealistic expectations about MBO results; lack of commitment by top management; failure to allocate reward properly; cultural incompatibilities McClellands three needs theory - three needs and some details on each Need for Achievement: the drive to excel, to achieve in relation to a set of standards, to strive to succeed. Need for Affiliation : the desire for friendly and close personal relationships Need for Power : the need to make others behave in a way that they would not have behaved otherwise. Bottom Line: individuals have different levels of needs in each of these areas and those levels will drive their behavior Achievers prefer jobs that offer personal responsibility, feedback, and moderate risks Equity theory - know details
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Equity Theory : Individuals compare their job inputs and outcomes with those of others and then respond to eliminate any inequities (referent comparisons: self-inside, self- outside, other-inside, other-outside) Slides 25-28 Expectancy theory - relationship and examples Slide 30 Expectancy Theory:
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