KNEU Operational Management Syllabus (2017-2018) (1).docx

KNEU Operational Management Syllabus (2017-2018) (1).docx -...

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Course Syllabus OPERATIONS MANAGEMENT IEFI650 (6 credits) INSTRUCTOR Name: Anastasiia Koval Location: P. Shutova 9, Kyiiv - 03113, Ukraine Phone: +380503563452 Email: [email protected] Fax: Faculty Website: Moodle Course ID : EMBE650E CATALOG DESCRIPTION IEFI 650 (6 ECTS Credits): Applied production and operations management tools used in analyzing and developing respective strategies for making business decisionswith an emphasis on problem solving. COURSE OVERVIEW The theory and analytical tools of operations management are essential for good decision-making and provides an understanding of operations and systems, the ability to deal with complex problems to help organizations operate more efficiently and effectively. All businesses need to design, buy, organize, make, and deliver products and services. Above all, they need to continuously improve, to keep up with pressure, demand and requirements for new technologies and remain technologically competitive and relevant in a fast growing market. By learning how to apply the operations management concepts, the student establishes a key building skills for a successful management career. LEARNING OBJECTIVES After successfully completing this course, the student will be able to: 1. Developanunderstandingoftheoperationofthemanufacturingand/orservicedelivery sideofa business enterprise and the interrelationships which must exist in a competitive and dynamic company. 2. Explore how organizations create, control, and optimize the business systems that provide goods and services. KNEU/University of RedlandsSchool of Business © 7/2015 1
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3. Provide operations planning to enable effective purchasing,supply chain, logistics and inventory management. 4. Plan and design quality improvement programs, provide direct supervision and quality assurance. 5. Critically assess and improve productivity throughout an organization, to effectively analyze and recommend solutions to operations problems. 6. To apply business process re-engineering (BPR) techniques to simplify and streamline organizational processes. 7. To use computer models, mathematics, and process analysis to understand and improve operations. MAJOR TOPICS Strategic Management of Technology-Based Firms Competitiveness and Productivity Systems Analysis and Design Management of Quality Supply Chain Management Project Management (Business process re-engineering) Service Operations Management e-Business Technology Global Operations and Information Management Management Practices for Sustainable Business Models and Applications in Operational Research REQUIRED TEXT Operations Management in Context (Second Edition) Frank Rowbotham, Les Galloway and Masoud Azhashemi, ISBN: 978-0-7506-8198-8, Boston, 2007, 438pages. Suggested additional reading: Innovation Magazine, Technology Innovation, The Economist, Business Week, The International Herald Tribune, Forbes, IEEE Spectrum, and the business section of other national newspapers.
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