Business Communication Skills for Health Care Professionals HCS/131CAROL MACKOVIC
Communicating in the WorkplaceEffective communication makes employment possible, builds stronger relationships with co-workers from diverse backgrounds, and enhances our problem-solving skills. (Cheesebro, O'Conner, & Rios, 2010, p. page 4).
Tips for Developing Communication Skills Listen: Being able to effectively communicate doesn’t mean just being able to talk, listening is also a big part of the process. When having a conversation it is important to give the person talking your full attention so information isn’t missed.Be aware of your non verbal ques: A great deal of communication comes through nonverbally by facial expression, gestures, and body posture. It is important to makes you want you are saying matches how you are saying it, so that the receiver doesn’t take your message the wrong wayKnow your audience: It is important to have an understanding of who you are talking to some things don’t mean the same to others and it can cause confusion or offend the person receiving the message.Get to the point: Sometimes it is best not waste time by having unnecessary small talk, getting straight to the point can prevent confusion and loss of interest.
Communicating and TechnologyTechnology is constantly changing the way we communicate which each other:Gone are the days of hand writing letters and mailing it because now we send emails.We no longer need landlines to communicate around the world because we can now talk to people in other countries face to face through