Term:Mary Parker FollettDefinition:Emphasized:organizations establishing commongoals for employeesemployee participation in decisionmakingthe importance of people overtechniquesthe need for ethics and leadershipTerm:Larry Greiner's organizationaldevelopment theoryDefinition:Stages of growth:CreativityDirectionDelegationControlTerm:Liquidity ratioDefinition:A liquidity ratio demonstrates acompany's ability to generate cash.Term:Frederick Herzberg "Motivation"Definition:The second part of Herzbergs'motivation theory involves whatpeople actually do on the job. Themotivators areachievement,recognition,growth / advancement andinterest in the job. These factors result from internalgenerators in employees, yielding
motivation rather than movement.
Term:Max Weber (1864-1920)Definition:Described the ideal character ofbureaucracy -- adding a structuralcomponent to the classicalmanagement school. According toWeber, bureaucratic organizationswere defined by such features ashierarchy of control, specialization offunction, centralization of informationand control, and formal rules, policiesand procedures.Term:Operational PlanDefinition:Operational plans directly support thetactical plans designed by middle-levelmanagers.First-level managers, such as teamleaders and supervisors, enactoperational plans as a means by whichto achieve their job responsibilities.Term:Operational GoalDefinition:A specific goal with quantifiableresults.Example: "produce 10,000units each day"Term:Initiative ManagersDefinition:Initiative Managers possess theleadership traits of being ambitiousand perseverant self-starters
Term:The Father of Scientific ManagementDefinition:Frederick Taylor (1856-1915)Published "Principles of ScientificManagement"Term:Product DevelopmentDefinition:Creation of new productsImprovement of existing productsAlteration of old productsTerm:Delphi TechniqueDefinition:A technique in which the members of agroup are intentionally separated andgiven the same problem. They returntheir solutions to the leader, thesolutions are pooled, and the groupmembers rate the ideas.Term:Profitability ratioDefinition:A profitability ratio demonstrates acompany's ability to generate profits.
Term:LeadershipDefinition:The ability to garner the respect andcooperation of employees to achievean organization's goalsTerm:Frederick Herzberg "Hygiene Theory"Definition:The hygiene factors includethe company,its policies and its administration,the kind of supervision which peoplereceive while on the job,working conditionsinterpersonal relations,salary,status, andsecurity.Term:SynergyDefinition:The ability of a system to total morethan the sum of its partsTerm:'Classifying' error of perceptionDefinition:Classifying is assuming somethingabout someone because he or she is amember of a particular group.
Term:Force-field analysisDefinition:Force-field analysis is a techniquethat implements change by isolatingthose forces that drive the change and
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