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MG 365 Exam 1 Review

MG 365 Exam 1 Review - Term Definition Manager Someone who...

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Term: Manager Definition: Someone who gets things done through other people in organizations Term: Organization Definition: A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Term: Four functions of management Definition: Planning, Organizing, Leading, Controlling Term: Management Skills Definition: Technical Skills--The ability to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job. Human Skills--Ability to work with, understand, and motivate other people, both individually and in groups, describes human skills. Conceptual Skills--The mental ability to analyze and diagnose complex situations.
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Term: Organizational Behavior Definition: : is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness. Term: Managing Workforce Diversity Workforce diversity acknowledges Definition: -workforce of women and men; -many racial and ethnic groups; -individuals with a variety of physical or psychological abilities; -and people who differ in age and sexual orientation. Term: Productivity Definition: The combination of the effectiveness and efficiency of an organization. Term: Discrimination Definition: is to note a difference between things
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Term: Ability Definition: is an individual's current capacity to perform various tasks in a job Two types Intellectual abilities Physical abilities Term: Effective Diversity programs have three components. Definition: They teach managers about the legal framework for equal employment opportunity and encourage fair treatment of all people regardless of their demographic characteristics They teach managers how a diverse workforce will be better able to serve
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