{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

SSA

SSA - Term Definition Do task correctly prevent rework save...

Info iconThis preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon
Term: Do task correctly , prevent rework & save work hours Definition: Productivity Term: Charge customer the correct amount. Helping postal service to meet and exceed its projected revenue goals Definition: Revenue Term: Comply w/Federal & State laws, regulations. Avoid fines & Penalties Definition: Legal Liability Term: Correct & consistent information you improve customer satisfaction Definition: Customer Service Term: Sets the policies regulations & procedures governing domestic mail service Definition: (DMM) Domestic Mail Manual
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Term: Postage prices, class of mail & the standards for their use & conditions governing the use of extra service Definition: (DMM) Domestic mail manual Term: Regulations & Procedures governing international mail service as they pertain to each country Definition: International mail manual Term: Organization, Aduits,Investigations,Communications ,Facilities, Equipment & the Privacy Act Definition: Administrative Support Manual (ASM) Term: Sets the policies & procedures that govern operational functions Definition: Postal Operational Manual (POM) Term: Retail,Philatelic,Collection, Mail Processing, Transportation, Delivery& vehicle operation Definition: Postal Operation Manual (POM)
Background image of page 2
Term: Personnel Policies & Regulations governing employment Definition: Employee & Labor Relations (ELM) Term: Flip Definition: Fragile, Liquid, Perishable, Potentially hazardous Term: S.O.L.E.R Definition: S squarely faced the person Open your posture L lean towards the sender. E contact maintained Rrelaxed while attending Term: GIST Definition: G greeting customers I Inquiry S. suggesting. t thank you
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Term: Balloon pricing Definition: Priority mail packages address for delivery to local and zones one and four only. Partial post partial Term: Oversized price Definition: Apply to partial post packages that measure over 108 inches but not more
Background image of page 4
Image of page 5
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}