BSBMGT517 Assessment 3.docx EXTRA (1) - Laisa PRONTO .docx...

BSB51915 Diploma of Leadership and Management
BSBMGT517 Manage Operational Plan
BSBMGT517 Assessment 3 Version: v18.1 Page 1 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

Assessment 3: Monitor and Review Operational Performance
BSBMGT517 Assessment 3 Version: v18.1 Page 2 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

Submission Details
This assessment task must be submitted online by the due date specified by your
Trainer/Assessor and Assessment Plan for this unit of competency. Any variations to this
arrangement must be approved in writing by your assessor.
Submit a file with the required evidence attached as per
❑ Specifications below
❑ Acknowledgement of original work, free from plagiarism as per Assessment Plan
❑ Special needs (considerations if required see Access & Equity Policy)
❑ Naming document files when submitting assessments (check Assessment Plan)
❑ Identifying the Unit, Assessment Number, student name, student number, date and page
number (preferably) in the Footer
❑ Assessor’s additional and particular instruction/s.
BSBMGT517 Assessment 3 Version: v18.1 Page 3 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

BSBMGT517 Assessment 3 Version: v18.1 Page 4 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

Performance Objective
You will demonstrate skills and knowledge required to monitor and review operational
performance.
BSBMGT517 Assessment 3 Version: v18.1 Page 5 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

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Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

Assessment Description
In response to a simulated business scenario, and using work completed in Assessment Task 1,
you will develop, monitor and review performance systems, analyse performance, identify
areas of underperformance, take prompt remedial action and report on operational
performance.
In accordance with contingency planning developed in Assessment Task 1, you will take prompt
action to address employee underperformance. In a role-play, you will coach the employee in
accordance with performance management systems.
You will then prepare and present, in a second role-play, a management report describing the
performance system, performance results and recommendations for changes to operational
plans. During the role-play, you will negotiate changes to operational plans and gain approval
for recommendations from the Operations General Manager (the facilitator/assessor).
BSBMGT517 Assessment 3 Version: v18.1 Page 7 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018

BSBMGT517 Assessment 3 Version: v18.1 Page 8 of 29
Developed by: Nortwest Pty Ltd Approved by: AM Issued: November 2017 Review: November 2018