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Organizational Behavior in HC Midterm Exam.docx

Organizational Behavior in HC Midterm Exam.docx -...

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Midterm Exam Organizational Behavior in HC 1 of 10 1. Know what Organizational Behavior is.     1. Organizational Behavior -is an applied behavioral science that emerged from the disci- plines of psychology, sociology, anthropology, political science and economics. 1. OB is the study of the individual and group dynamics within an organizational set- ting. 2. How organizational behavior used and anticipated. 1. Attempts to explain why individuals and groups behave the way they do  within the organizational setting. 2. OB tries to predict how individuals and groups will behave on the basis of in- ternal and external factors. 3. OB provides managers with tools to assist in the management of individuals’  and groups’ behaviors so they willingly put forth their best effort to accomplish organizational goals. 2. 85 + is the fastest growing population (ANSWER IS C)     3. Know what Stereotype is and stereotypes.     1. Stereotype- to mean a conventional image applied to whole groups of people, and the  treatment of groups according to a fixed set of generalized traits or characteristics. 1. One of the most common forms of stereotyping is on the issue of gender and  leadership. 4. Halo Effect     1. Halo Effect- The halo effect occurs when an individual draws a general impression about another person based on a single characteristic, such as intelligence, sociability or ap- pearance. 5. Horn Effect     1. Horn Effect- Opposite to the halo effect, where by a person evaluates another as low on  many traits because of a belief that the individual is low on one trait that is assumed to  be critical. 6. Maslow and the Pyramid.     1. Maslow’s Hierarchy of Needs Theory- According to Maslow humans have % level of  needs and are driven to fulfill these needs. The most basic needs are physiological, such as the need for air, water, and food. 1. After the basic physiological needs are achieved an individual moves toward satisfy- ing safety and security needs. At this lower level of the hierarchy, individuals are in- terested in having a home in a safe neighborhood, job security, a retirement plan,  and health/ medical insurance. 1. The NEXT THREE LEVELS in Maslow’s Hierarchy of Needs Theory are some- what less tangible and more psychological. The 3rd lvl in the hierarchy is a desire to be loved, to belong, and to be approved of by others. Within the workplace,  employees see a sense of community and belonging. as such, they seek the ap- proval and acceptance of their peers and supervisors. After an individual’s physi- ological, safety and belonging needs are satisfied, the next tier in the hierarchy is self-esteem.  1.
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