RFPCTY3131A043013.doc - City of Seattle Request For...

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City of Seattle Request For Proposal (RFP) # CTY-3131 Customer Information System (CIS) Solution Implementation Addendum Update 04/30/13 The following is additional information regarding RFP #CTY-3131, titled Customer Information System (CIS) Solution Implementation released on April 2, 2013. The Proposal due date remains unchanged. This addendum is hereby made part of the RFP and therefore, the information contained herein shall be taken into consideration when preparing and submitting a proposal. Vendors should review the Q&A carefully as some of the responses have been reworded/clarified. These written Q&A's take precedence over any verbal Q&A. From: Carmalinda Vargas, Sr. Buyer City of Seattle Purchasing Phone: 206-615-1123 ; Fax 206-233-5155 Email Address: [email protected] Item # Date Received Date Answered Vendor’s Question City’s Response RFP Additions/Revisions/ Deletions 1 04/04/13 04/04/13 a) Is the scope restricted to Oracle products and consulting services? b) Is the City interested in considering a different vendor solution? a) Yes, as referenced in the RFP. b) No. 2 04/09/13 04/10/13 Does the scope of the RFP involve deployment of Oracle MDM and Smart Grid Gateway? (criticality 1) Yes. 3 04/10/13 04/10/13 From the functional requirement sheet, we see some of the requirements pointing to the solution using Mobile Workforce Management (MWM) application. a) Is Oracle MWM implementation included in the current scope b) Is it Ok to propose an interim solution for the current CIS scope? a) No. b) The MWM is not within the scope of this RFP. Page 1 of 34
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City of Seattle Request For Proposal (RFP) # CTY-3131 Customer Information System (CIS) Solution Implementation Addendum Update 04/30/13 4 04/10/13 04/10/13 Does the City expect to deploy a single CC&B instance running on a common database for both SPU and SCL? Yes, that is the intent. 5 04/10/13 04/10/13 Is Banner the only source of customer data information that needs to be converted or are there some other systems that you think needs to be extracted from a source and converted? There will likely be other systems but Banner is the primary source of information. 6 04/10/13 04/10/13 I believe you have Metavante and you also indicated that you’re moving to Kubra to some extent but CSS could also do elements that Kubra is doing, is there an end game in mind where you expect CCSS to accomplish where Kubra ends? Kubra has a total contract life through 2021, if the City exercises all their contract extension options. Kubra provides service to the entire City as well as City Light (SCL)/Seattle Public Utilities (SPU). It will be required as part of the package to exist with Kubra. However, if you see an opportunity that the City should be aware of because of redundant functionality, you can let us know in your response. 7 04/10/13 04/10/13 Service Order – What will reside in WAMS and MAXIMO vs. what will be brought within the products being implemented?
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