flowcharts 2017(1).pptx - Quality Management Flow charts Dr...

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Quality Management Flow charts Dr Rod Gapp Quality Management
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Shows unexpected complexity, problem areas, redundancy, unnecessary loops, and where simplification and standardization may be possible. Compares and contrasts the actual versus the ideal flow of a process to identify improvement opportunities Allows a team to come to agreement on the steps of the process and to examine which activities may impact the process performance Identifies locations where additional data can be collected and investigated Assists in understand the complete process Identifies opportunities for improvement Dr Rod Gapp Quality Management What does a Flowchart do:
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Why use a flowchart: Create a sequence To identify the flow of work in a product or service process To produce a visual ‘picture’ of a process, making it easy for people to understand, discuss and communicate Dr Rod Gapp Quality Management
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