Role Play #3 -raaj - part 3.docx

Role Play #3 -raaj - part 3.docx - Role Play#3 Handling...

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Role Play #3 – Handling Objections Name: Amruthraaj Arun Price Objection: Prospect: We find the prices for your rooms to be a bit expensive. Step 1 – Acknowledge the Prospect’s Concern Salesperson: Okay, so find the prices of our rooms is a bit more expensive when compared to another hotel. Prospect: Yes, in the past we have enjoyed better prices. Step 2 – Clarify the objection with a question Salesperson: Do you find the price of all the rooms expensive? Prospect: No actually only the executive rooms. Step 3 – Provide Features, Benefits and Proof
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