EST1 Task.docx - Social Responsibility Company Q is a small...

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Social Responsibility Company Q is a small local grocery store chain located in a major metropolitan area. There are many decisions that Company Q is faced with and decisions that can positively or negatively impact its’ image, employees, customers, and community. A company or structure that is labeled small and local, typically is synonymous with being socially responsible: “An organization’s obligation to maximize its positive impact on stakeholders and to minimize its negative impact” ( Ferrell, et. al., Business Ethics-Ethical Decision Making and Cases, 7 th ed., Chapter 1, p.12). The following decisions made by Company Q stretch the boundaries of being socially responsible. Company Q Closed Stores Company Q recently closed a couple of stores in higher-crime-rate areas due to stores consistently losing money. The Company was socially responsible in closing these stores in order to protect employees and customers and keep them safe. The Company created a positive impact towards employees and customers by focusing on safety rather than sales. Although Company Q hoped to generate more revenue as a whole, by opening stores in all areas of the city, the safety of the company’s employees and customers come first. The stores in high crime rate areas saw a decline in customers due to higher thefts, armed robberies, and customers fearing for their safety. In turn, those events contributed to the decline in sales. No amount of revenue and risk in these high crime areas can equal the value of a life being injured or lost.
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