Mastery Negotiation 3_FINAL.docx

Mastery Negotiation 3_FINAL.docx - RUNNING HEADER MASTERY...

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RUNNING HEADER: MASTERY NEGOTIATION 3 1 Mastery Negotiation 3 Southwestern College of Professional Studies Introduction A negotiation took place between the Elmwood Hospital Board and the Concerned Community Coalition with the assistance of a mediator. The Elmwood Hospital Director is very reluctant to the negotiation as he feels the way the Concerned Community Coalition expressed their concerns was a little unnecessary. As you will see, his primary focus areas do not align with those of the Concerned Community Coalition. Regardless of their differences, a resolution must occur! Background Information Elmwood is the primary hospital for nearly 600,000 residences of the surrounding city. The community has rapidly changed and is much more diverse. Most of the working class is in low-paying jobs and receiving government assistance. As history shows, most low-income communities bring a different list of primary medical needs such as malnutrition, lead poisoning,
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MASTERY NEGOTIATION 3 2 tuberculosis, and much more. Since most of the residents cannot afford medical treatment, they rely heavily on outpatient treatment which currently is overburdened. The board director understands the need to expand outpatient facilities and the problems within the community. However, he wants to focus his attention on expanding the number of resident doctors as well as interns. He would like to also focus his attention on areas that will encourage the staff members to stay with the company longer. The Concerned Community Coalition is comprised of several residents of the low-income community. The primary purpose of this coalition is the voice the concerns of the community with the hospital board. Increase in preventative care, “improve and expand outpatient facilities, establish a satellite health center with day care facilities, and train a roving paraprofessional health team to administer diagnostic tests throughout the community” are the primary focus areas (Lewicki, Saunders, & Barry, 2015). The coalition got the attention of the hospital by staging a sit-in at the director’s office after multiple failed attempts via registered mail. The director was upset and requested the assistance of the hospital lawyer to end the sit-in.
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