Chapter 10 Study Guide.docx - Chapter 10 Study Guide Human...

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Chapter 10 Study Guide Human Resource management- acquisition, evaluation,retention, and development of HR HR departments were once called personell departments What has made HR management more important than ever? Global opportunities Competitive pressures Employees tend to return the favor when they are treated with respect Control vs Comittment Control o Goal oriented o Not as productive Commitment o Employee and climate oriented o More productive and motivated Logical sequence for HR activities Orginizational strategy and structure HR strategy Recruiting and slection Performance appraisal Training Desired result- right number of appropriately skilled people in the right jobs An ongoing process following the hiring decision involves identifying and solving HR problems Two contemporary problems in HR Sexual Harassment Drug and Alcohol abuse Human Resource Strategy : A People Approach The Age of Human Capital Requires open system thining This era is characterized by speed, quality, and customer satisfaction. Human capital: the need to develop all present and future employees to their fullest potential Every employee is valuable and not just an expense. Developing the world’s human capital is all about thinking big
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People-Centered Orginizations Enjoy a Competitive Advantage Employees are the most valuable asset to a business When employees receive fair treatment, they treat customers well People-Centered=higher profit Seven people centered practices o Protection of job security o Rigirous hiring process o
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