English Essay-4.pdf - 1 Order 31 Um excuse me I thought I...

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1 Order 31 “Um excuse me? I thought I ordered fries with this”, said the expecting customer, holding out his chicken sandwich with an irritated look on his face. “I’m sorry sir, I’ll get that right away,” is all I can respond. There is no point in trying to argue, even though it isn’t on his ticket (I checked), especially not at this point. It is 3 hours into my Saturday night closing shift, and 30 minutes into an unexpected rush of customers (many of who seem slightly intoxicated). I work at the Legacy Grill, one of the venues at The Restaurants at Southwest, a residential dining facility at Mizzou. At this point in the night, I am up to my neck with ticket orders, scrambling to line them up with the correct food items, and to add to the stress, I am quickly running out of fry baskets and salsa cups, which are a popular demand. I don’t think I can handle one more bzzz from the buzzers we use to call up the customers. In hindsight, there is no one else to blame for my frustration. No one else forces me to work here. I chose to work at the Grill because, to be honest, I really enjoy it here, most of the time any way. I’m capable of handling the pressure, and MJ, one of the managers, seems to think so too since she’s the one who hired me. Right now, all I can do is take a deep breath, hand the guy his fries, and repeat the cycle again. And again. And again. Punch in the order number, wait for someone to walk up to the counter, and hand them their food. I do this countless times, each time my smile and “enjoy your meal” becoming more
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